Meet the Team

Marisa Luna Cortez

Marisa Luna Cortez | Payment Reconciliation Specialist

Marisa has been with Red Oak Counseling since June of 2021, she has detailed experience with both the administrative side as well as the billing side. Marisa started as one of our administrative assistants, and quickly moved her way up to billing where she has cross-trained in many different areas. She is now working as our payment reconciliation specialist and hopes to keep learning and growing.

She does also assist with answering phones and helping clients with scheduling, payments, and insurance and billing questions. Marisa hopes that she can make your billing/overall experience at Red Oak Counseling as comfortable as possible. As you are navigating finances within your treatment, Marisa can be contacted by phone (262)780-1020 or by email billing@redoakcounseling.com with any questions or concerns.

**Announcement**
On April 23rd, our current electronic health system will transition to a new and advanced system to better serve you: Athena. Prior to the transition date, you will be sent a registration link to create a new patient account in Athena. If you have any immediate questions or concerns, please do not hesitate to contact your therapist, or call our office to speak to a staff member. 

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